Refund & Cancellation Policy

1. Booking Amount

• To confirm your appointment, a non-refundable booking amount is required.
• This amount secures your slot and is not refundable under any circumstances.

2. Full Payment

• If you cancel a session 24 hours prior to your scheduled time, you may be eligible for a reschedule or partial refund.
• Cancellations made less than 24 hours before the session will not be eligible for any refund.

3. Cancellation Policy

• Cancellations made at least 24 hours prior to the scheduled session are eligible for a refund of the balance amount (if full payment was made).
• Same-day cancellations or no-shows are not eligible for any refund or rescheduling.

4. Rescheduling

• You may request one-time rescheduling free of charge, as long as the request is made minimum 24 hours before the appointment.
• Rescheduled sessions must be used within 15 days from the original date.

5. In Case of Provider Cancellation

If the session is canceled from our end due to unavoidable reasons, you will be given the option of a full refund or rescheduling at your convenience.